Cloud Technical Service Program

Easily manage service records, device tracking, customer management and technical service processes in a digital environment with cloud hybrid technical service software. Speed up your business processes and increase customer satisfaction.

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Bilsoft Online Technical Service Program Interface

Manage Your Business Securely and Quickly

Online Technical Service Program Features

Easily manage service records, customer management, device tracking and operational processes from a single panel with cloud hybrid technical service software. Keep technical service processes, inventory tracking, invoice transactions and service operations under secure and fast control.

Service Record and Delivery Form Printing

You can create 'Request Form' and 'Delivery Form' for opened service records.

Category-Based Device Tracking

You can track devices such as phones, cameras, tablets by category.

Bulk SMS Sending

You can automatically send e-mail or SMS to your customer about the device in service.

Control of Uncompleted Devices

You can check the remaining days until the delivery date.

Barcode Label Printing

You can print barcode labels containing customer information and registration number.

Detailed Query Report

You can get status, customer, sales, personnel and warranty reports.

Control of External Services

You can instantly control external service operations such as installation, introduction and commissioning from your phone.

User Definition

By defining personnel and special login information for each personnel, you can ensure that all personnel are informed about the status of the devices.

Operational Information Entry Screen

You can track the transaction status and transaction information of the personnel who contacted the customer, who did it and when.

Flexible Job Status Definition

By defining the transaction status, you can automatically send e-mail and SMS with the selected status.

Stock Module

You can track your stock entries, exits and sales, and automatically deduct from stock in your Bilsoft accounting program.

Website Query Module (Optional)

Your customers can query the latest status of their devices via the website.

Convert Technical Service Record to Invoice

You can convert service records to invoices and process them in Bilsoft accounting.

Image Gallery

You can add images to the service record and view them in the gallery. You can open the added images with your own photo viewer.

Customer Module

You can define customers and track their transactions, and automatically add service records to Bilsoft accounting by converting them to invoices.

Automotive Sector Module

You can create vehicle records, process them on customers and list service records.

Periodic Maintenance

You can create records according to the maintenance date and see the rows of records whose date has come in red.

Cloud Hybrid Technical Service Program Advantages

Quickly and securely manage service records, customer management, device tracking and technical service operations from a single panel with cloud hybrid technical service software advantages. Increase customer satisfaction by making your business processes efficient.

Easy Use & Fast Transaction

Free 14-Day Trial Period

Advanced Reporting and Tracking

Flexible and Customizable

Legal Compliance

Flexible Prices Suitable for Your Business

Easily find the plan that suits your needs

Mobile / Web / Desktop